Drishti Cloud IVR
Level Up your CX Game with IVR over Cloud
The most Economical and Value driven, incoming contact center over cloud
Customer Engagement Platform - Trusted by 2000+ Enterprises in 60+ Countries
Hosted IVR Software to Transform Inbound Call Management
Be there for Customers
Intelligent routing to boost customer satisfaction
Be Perceived as an Enterprise
Enhance your brand image with holistic customer care
Live Insightful Monitoring
Real-time understanding of customer needs
Minimum Infrastructure
Eliminate the burden of heavy investment
Hosted IVR Solution for High Customer Satisfaction
List of Hosted IVR Features to improve inbound call center experience
Customized IVR Call Flow
Drag and Drop IVR Designer
Personalized Prompts
24/7 Availability
IVR Self Service
IVR Call Routing
Flexible Deployment model
Multi-level IVR
Skill-based Routing
Voice Logger
Office Hour Management
Call Reporting & Dashboards
Are you ready to delight your customers?
BE THERE FOR CUSTOMERS
Never Miss a Business Lead
Respond to all calls and address customer queries professionally. Reduce caller waiting time and direct them to the concerned department or agent if required
Position as an Enterprise
Make your company appear larger than it actually is while enhancing your company’s image and gaining loyal customers using a holistic customer care system.
Listen to Your Customers
Listen to actual conversations happening live or previous recordings to understand the true voice of the customers and the quality of customer handling experience
No need for big, traditional infrastructure
As the complete setup is over the cloud, you do not have take burden or worry about additional, unwanted space in your premises for huge IT infrastructures
The Ameyo Advantage
Leader in Customer Experience & Contact Center Solutions
Honorable Mention in Gartner Magic Quadrant for 3 Years
Awarded Frost & Sullivan Asia Pacific CCI Leadership Award
Deloitte Technology Fast 500 ASIA PACIFIC, 2014