customer experience strategy
It goes by many names – The Holy Grail of Customer Success, The Next Big Thing, and The New Competitive Battleground. It’s probably what dif...
For a business or service provider, nothing is more painful than being slammed for slow and inactive customer support by their customers. And this is ev...
We all have interacted with a banking institution for one reason or another – whether it’s for personal banking (opening a bank account), te...
Whether you realize it or not, your company is a part of the customer experience industry. You can be an emerging Amazon set to dominate the ecommerce i...
A working professional commuting from work, or for work, needs a comfortable transport service. The mode we choose to travel in depends on the distance,...