Webinar : Role of Artificial Intelligence in Building a Seamless Customer Experience
Webinar : Role of Artificial Intelligence in Building a Seamless Customer Experience
Learn how to Automate customer service using Customer Experience AI and customer service bots to give relevant information using customer’s messaging interface.
Gartner predicts that by 2020, a customer will manage 85% of the relationship with an enterprise without interacting with a human. The demand for intelligent Self Service applications are on the rise, with Customer Service departments undergoing a major overhaul to build automated, yet humanized Customer Experience using Artificial Intelligence and Machine Learning technologies.
In this webinar, you'll learn:
- How to Use AI-powered Chatbots to Improve Your Customer Experience
- How to Automate Frequently Asked Customer Queries and Decrease AHT by 10%
- How to Increase Customer Satisfaction using Customer Mood Indicators
- Challenges of Integrating AI into your Customer Experience Strategy