User Boot Camp
Know inside out of Ticket Lifecycle in Ameyo
Who should attend?
- Using Ameyo for Customer Service or Support Operations
- Currently using Ameyo Version 4.0 (and above) or planning to upgrade in the near future
- Currently working as Ameyo Agents
- Currently playing an active role in customer experience improvements involving Ameyo’s Helpdesk solution
In this session, we’ll look at
Ticket creation and handling in the Omnichannel Ameyo Fusion CX
Ameyo’s Ticket operations to resolve faster and better
Using Ticket Dashboard filters
How to access ticket information in ticket details page
Meet Our Speakers
Divya Upadhyay
Sr. Product Manager Ameyo
Gaurav Singh
Sr. Manager – Product Marketing Ameyo