User Boot Camp

Learn To Stay On Top Of Call Center Operations With Your Feature Phones

Who should attend?

  • Using Ameyo for Remote Contact Center Operations
  • Currently using Ameyo’s Mobile Application or phone agent solution for Working from Home
  • Currently, working as Ameyo Supervisors/Agents or playing an active role in operations
  • Currently playing an active role in driving process improvements involving Ameyo

In this session, we’ll look at

Become an expert, on handling inbound and outbound calling using your simple handsets

Explore with us the best practices to use Ameyo’s portable agent workbench to connect with customers remotely

Know the nitty-gritty of monitoring the remote agents with segregated dashboards for infrastructure health and operational KPIs

Learn the tricks to maintain high agent productivity with live monitoring

Meet Our Speakers

abhishek

Abhishek Tripathi

Executive - Presales Ameyo

shilpa

Shilpa Sharma

Executive - Presales Ameyo

 
ANKIT

Ankit Kapoor

Manager - Product Management Ameyo