customer expereince, Omnichannel solution

Dalex Finance
Dalex Finance- Introduction Dalex Finance and Leasing Company Limited is a non-bank financial institution, licensed and regulated by the Bank of Ghana an...
Demystifying CX In BFSI With Omnichannel Contact Center [Webinar]
  If you work in a contact center, you must be aware of customer experience challenges. How important is the customer experience for your business? Cust...
Bidding Adieu to Legacy Call Center Application for Omni-Channel Experience
I cannot help but compare legacy call center application to a Paleolithic man, who had to rely on primitive methods and tools to survive the most vulner...
Ameyo Placed On the Call Center FrontRunners Quadrant by Software Advice for the Second Time
Ameyo has been placed as a Contender on the FrontRunners Quadrant for Call Center software. Investing in the right technology can increase the revenue a...
Key Takeaways from Turkey Contact Center Conference and Expo 2017
In my previous blog post, I had highlighted how Turkey has transformed into a hub for call center excellence. The response at the 13th Turkey Contact Ce...